Thank you for shopping with us! We’re committed to providing high-quality second-hand jewelry, accessories, home decor, and more. Please review our refund policy below to ensure you are informed about our process.
- No Refunds Policy
All sales are final. We do not offer refunds on any items purchased from our store. This policy helps us maintain our low prices and continue to offer unique and curated second-hand goods.
- Damaged Items
While we do not offer refunds, we want to ensure satisfaction with your purchase. If you receive an item that arrives damaged, please follow these steps to receive store credit:
- Report Damage: Contact us within 72 hours of receiving your order. Provide clear photos of the damaged item and packaging to assist us in processing your request.
- Store Credit: Upon verification of the damage, we will issue store credit for the value of the damaged item. Store credit can be used toward any future purchase with us and does not expire.
- Return of Damaged Items: In some cases, we may request that you return the damaged item to us before issuing store credit. We will provide instructions and cover the return shipping costs.
- Contact Information
To report a damaged item or if you have any questions regarding our policy, please reach out to us at [email protected]. We’re here to help!
Thank you for your understanding and for supporting our small business. We value your patronage and look forward to serving you again.